Slack

Palette connects to Slack so your team can ask research questions and launch studies without leaving the channel. Slack is available on Pro workspaces. Free workspaces can review the integration, then upgrade from Workspace settings to connect it.

1. Open Workspace settings, Integrations, Slack, connect your workspace, and choose the channels Palette can read. Saved channels are indexed straight away, then refreshed automatically every 30 minutes; edits and deletions are reconciled once a day.
2. Invite Palette into a channel with /invite @Palette, then mention it or send a direct message.
3. Follow the first message to link your Slack identity to your Palette account.
4. Ask a grounded question or ask Palette to launch a usability study in plain language. Approve or decline the study with the buttons on Palette's message before it launches.

Studies launched from Slack recruit visitors from your own installed sites at no cost. Paid studies that recruit an outside panel are reviewed and approved in the Palette web app.